Quality Management

Chapter 2 | Management Approaches to Quality

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In this chapter, students can come to learn about: different management approaches to quality, concepts, and techniques for the monitoring and improvement of product and process quality; developing standards for quality of product, process, and service.   Please download the lecture from below: 👇👇👇 Texpedi.com

Chapter 1 | Introduction to Quality Management

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The content provides a brief introduction to quality management. It covers various aspects such as the meaning and measurement of quality, quality assurance, and the duties of a quality control officer. It also mentions the emergence of modern quality management and the Deming Principle. Texpedi.com